Most CRM Problems

Are Actually

Operational Problems

Businesses rarely struggle because they lack software.

They struggle because:

  • Lead follow-up is inconsistent;

  • Customer journeys are fragmented;

  • Marketing systems don’t connect;

  • Automation becomes difficult to maintain;

  • Teams work across disconnected platforms;

  • Reporting lacks operational clarity.

Be Epic CRM helps businesses design practical operational systems that align marketing, sales, automation, customer engagement, and AI into one scalable workflow.

Our CRM &

Automation Services

End-to-end systems & automation solutionsdesigned to simplify operations, improve customer experience, and drive sustained growth.

  • CRM & Operational System Architecture - Pipeline-first CRM design based on real customer journeys;

  • GoHighLevel Implementation & Automation - Funnels, workflows, pipelines, booking systems, SMS automation, lead management, and operational workflows;

  • AI-Assisted Business Systems - AI-powered content systems, proposal systems, automation frameworks, and operational intelligence tools;

  • Email Deliverability & Engagement Systems - Inbox placement, engagement segmentation, SMTP optimization, and sustainable sending systems;

  • Dashboards & Reporting - Clear metrics and insights that drive better decisions and drive ROI;

  • Training & On-Going Support - We train your team and provide on-going support so you stay in control and keep growing.

More Than

Funnels & Workflows

Be Epic CRM combines decades of international business transformation and programme leadership experience with modern CRM, automation, AI, and digital marketing systems.

That means we don’t just build workflows.

We help businesses:

  • Structure scalable customer journeys;

  • Simplify operational complexity;

  • Improve lead handling;

  • Connect fragmented systems;

  • Create automation that teams can actually manage long-term.

Proven CRM & Automation Workflow Architectures

Be Epic CRM combines decades of These include:

  • Product Funnel Systems;

  • Webinar Pipelines;

  • Evergreen Webinar Systems;

  • Missed-Call Recovery;

  • Appointment Workflows;

  • Reusable Snapshot Systems;

  • Email Deliverability Protection Systems;

  • Drip Feed Email Campaigns That Pause For Focused Webinar/Product Campaigns.

Let’s Map Out The Cleanest Operational Approach

For Your Business

We help you simplify complexity, automate what matters, and build systems that scale.

  • Scalable lead handling;

  • Practical automation;

  • CRM restructuring;

  • AI-assisted workflows;

  • Deliverability improvements;

  • Reusable GHL systems.

We can help you simplify the complexity and structure a scalable solution.

About Us

Be-Epic-CRM is the CRM Design, Development and Implementation Division of the highly successful International Digital Marketing and Project Management Business, Copernicus Consulting Ltd (CCL) .

For more than 50 years, Copernicus has provided innovative project and programme management plus marketing services to global companies in systems integration, financial services and telecoms.

Copernicus is no stranger to designing and building out CRM Systems.

Previous assignments have included:

  • Re-Engineering a 200+ Seat CRM system for Thames Water in the UK;

  • Consulting to utility companies in UK on Customer Churn and CRM strategies to reduce it;

  • Being Finance Lead Business Owner for a Global SalesForce.COM CRM system rollout for Telstra Global based out of Hong Kong.

Your Principal Consultant & Lead Coach, Nick Stone, has spent much of his rewarding business career traveling the Globe building relationships while managing projects and programmes in the Systems Integration, Financial Services and Telco sectors.

He has dedicated his entire career to helping Clients to get quantifiable business benefit from technology investment working on both the vendor and Customer side of the table..

For the last 10 years, Nick has been applying his 50+ years of leadership & practical experience in technology sales and product development to helping people of all ages & backgrounds start and build their own Digital Marketing businesses.

… and he’s doing all this while enjoying village life from his home in a small rice farming community in the mountains of northern Thailand … power and internet connections permitting!

Be-Epic-CRM (BEC) with it's sister company Build Your Internet Business (BYIB) has a flexible team of offshore technical consultants with a wide range of detailed Digital Marketing skills supporting Nick in day to day operations.

Digital Marketing Testimmonials

Otto Reubsamen

Copywiting Champion

"... he's taken the copy that I've written and put it into a usable format so that it goes and it generates the revenue and it generates the leads and it generates the sales ..."

Karen Fisher

Entrepreneur & Public Speaker

"... a couple of things I can tell you about working with Nick is you better be ready to rock and roll, 'cause this guy can move pretty fast..."

Randle Bowling

Partner Tax Auction Investors

"... he's putting together countless successful campaigns for us and I know he would do a hell of a job for anybody else out there that's lucky enough to have him come aboard..."

Eric Ferron

Energiew Quebec

"... even the high-level consultant for Infusionsoft, they told me it was impossible, and you came in and you did it faster than I could have possibly imagined ..."

These testimonials were provided by customers based on their personal experience of the service that we provide and they have received from us; we will endeavour to provide the same service to all new Customers but your results may differ from those stated in these testimonials.

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